Answers

Frequently Asked Questions

Everything you might want to know about how SniffIt works, what it costs, and how we handle your data.

General

What SniffIt does

What is SniffIt?

SniffIt is a browser extension and mobile app that checks online stores and product pages in real time. It tells you instantly whether something looks risky, overpriced, or safe — so you don't get ripped off.

How is this different from a coupon extension?

Coupon extensions look for discount codes. SniffIt looks for deception: fake stores, price gouging, fake reviews, and sellers with a bad history. No coupons. Just truth.

Does SniffIt work on every shopping site?

It works on the vast majority of online stores — including every major marketplace and tens of thousands of smaller shops. For unknown merchants, SniffIt still runs its scam-signal checks (domain age, SSL, known-bad patterns) and warns you accordingly.

Privacy

Your data

Does SniffIt track my browsing?

No. SniffIt only activates on recognized shopping domains. On every other site — email, banking, social media, work tools — it's completely inactive and sends zero data. See our Privacy Policy.

Do you sell my data?

Never. We don't sell, rent, or trade your data. Our business model is simple: a free tier and an optional paid tier — that's it.

Can I delete my data?

Yes. Uninstalling the extension removes local data immediately. To delete account data, go to settings → "Delete account," or email info@poslovno.ba. We purge within 30 days.

Accuracy

Scores & warnings

How are risk scores calculated?

We combine dozens of signals — domain age, SSL validity, business registration, known-scam patterns, price comparisons across marketplaces, review-authenticity heuristics, user reports, and chargeback data — into a single 0–100 score.

What if SniffIt marks a legitimate store as risky?

False positives happen, especially for new or niche stores. Click "Report incorrect score" inside the extension — a human reviews every flagged appeal, usually within 48 hours.

Can I trust the price comparisons?

We compare against live listings across major marketplaces, updated several times a day. For unique or handmade items, comparisons may be unavailable — SniffIt will tell you clearly when it can't find a benchmark.

Billing

Pricing

Is SniffIt free?

Yes. The extension and mobile apps are free to install and cover all the core protections: scam detection, price checks, and review analysis.

What do I get with SniffIt Pro?

Pro unlocks price-history charts, drop alerts for specific products, deeper review analysis, and a priority appeals queue. Billed monthly or annually with a 14-day refund window.

Install

Getting started

Which browsers are supported?

Chrome, Edge, Brave, Arc, and Opera today. Firefox and Safari are on the roadmap. The iOS and Android apps also protect in-app browsers for major marketplaces.

Does the mobile app replace my browser?

No. It runs alongside your browser using iOS/Android share-sheet integration. Paste or share a link from any shopping app, and SniffIt scores it before you buy.

I uninstalled — how do I come back?

Just reinstall. If you had an account, sign in and your settings sync back. If not, everything works as it did before — no setup required.

Still have questions?

We usually reply within a business day.

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